Automated monthly reporting, built for community services
Benson’s value-based analytics platform allows monthly reporting to be automated and critical insights to be easily shared across the organisation via the Benson NHS App.
The Benson NHS App is purpose-built for community and public health providers. How does it work? Each month an analyst uploads standard raw data extracts, aligned with a standard specification. Reports are validated and processed automatically overnight and ready for users to access and interact with. A process that would usually take days is performed in minutes.
The result of 10 years of development with more than 50 community services in England and Scotland, Benson’s Community reports integrate operational data from different clinical systems and service disciplines. Benson applies standardised classifications, enabling internal and external benchmarking. The model is robust and configurable, with reports available for services across Public, Community and Mental Health.
Digitising reporting workflows reduces analyst burden and empowers a shift from volume to value.
Users can be assigned access to interactive reports covering productivity, allocation, caseloads, workforce, patients, outcomes, waiting lists and cost — updated automatically each month and avoiding manual processing. This empowers staff at every level to track real-time service performance, identify variation, and explore emerging trends using clear, consistent metrics.
Digitising reporting workflows and reducing burden on analysts allows community services to shift from volume to value — identifying opportunities to improve outcomes, optimise resources, and sustain high performance across all community services.